Iringa Water Supply and Sanitation Authority (IRUWASA) is a Government Institution which has the duty of providing potable water and sanitation services at affordable prices to the residents of Iringa Municipality for enhancing their health and quality of life. In order to achieve the compact objectives.
15 Job Opportunities At IRUWASA – IRINGA
IRUWASA now seeks applications from suitably qualified Tanzanians who are self-motivated, hardworking, honest and committed to their work to fill the following posts:
JOB TITLE: ASSISTANT TECHNICIAN GRADE II (PUMP OPERATOR) -MECHANICS (2 POSTS)
DUTIES AND RESPONSIBILITIES
- To operate water pumps according to agreed schedules;
- To monitor water levels in the storage water reservoirs;
- To make and maintain housekeeping of water pumps, pump houses and their surroundings;
- To maintain and keep proper records and reports of pumps performances, faulty water pumps and breakdowns, electric power failures, and the amount of pumped water at established time intervals from clean water storage reservoirs;
- To ensure that the required dosage of water treatment chemicals/reagents is administered according to the required standards;
- To take meter readings of electricity and water consumptions at established time intervals;
- To record pressure gauges performances at established intervals;
- To make proper reporting on water colour changes;
- To maintain records of plants and pump performance and reports any breakdowns immediately; and
- To perform any other related duties as may be assigned by the Supervisor.
QUALIFICATIONS AND EXPERIENCE
- Holder of a Form IV/VI Secondary Education Certificate with a Trade Test Grade II/CBeT Level II/NVA/VC II in Mechanical Certificate from a recognized institution.
REMUNERATION
- Salary Scale: IWAS 2 as per IRUWASA Scheme of Service.
JOB TITLE: ASSISTANT TECHNICIAN GRADE II (PUMP OPERATOR) PUMP MECHANICS (2 POSTS)
DUTIES AND RESPONSIBILITIES
- To operate water pumps according to agreed schedules;
- To monitor water levels in the storage water reservoirs;
- To make and maintain housekeeping of water pumps, pump houses and their surroundings;
- To maintain and keep proper records and reports of pumps performances, faulty water pumps and breakdowns, electric power failures, and the amount of pumped water at established time intervals from clean water storage reservoirs;
- To ensure that the required dosage of water treatment chemicals/reagents is administered according to the required standards;
- To take meter readings of electricity and water consumptions at established time intervals;
- To record pressure gauges performances at established intervals;
- To make proper reporting on water colour changes;
- To maintain records of plants and pump performance and reports any breakdowns immediately; and
- To perform any other related duties as may be assigned by the Supervisor
QUALIFICATIONS AND EXPERIENCE
- Holder of a Form IV/VI Secondary Education Certificate with a Trade Test Grade II/CBeT
Level II/NVA/VC II in Mechanical Certificate from a recognized institution.
REMUNERATION
- Salary Scale: IWAS 2 as per IRUWASA Scheme of Service.
JOB TITLE: ASSISTANT TECHNICIAN GRADE II (PLUMBER) – (8 POSTS)
DUTIES AND RESPONSIBILITIES
- To repair all water leakages as detected;
- To install customers‟ water meters;
- To participate in rehabilitations of water supply structures;
- To monitor and reports unauthorized water connections;
- To report water losses, distribution faults and takes immediate measures to resolve the problems;
- To carry out water disconnections of debtors and reconnections after payments;
- To maintain proper records of water connections/disconnections and reconnections carried out;
- To prepare appropriate tools and materials required for execution of repairs/or new connections;
- To ensure all pipes installations, repairs and maintenances are properly aligned;
- To ensure all water pipe bursts are properly repaired;
- To identify the manholes to be repaired;
- To identify whether the step irons (crampons) in manholes are well secured to avoid slippery inside the manholes;
- To fix crampons inside the manholes;
- To strictly implement operating instructions of sewerage machines and equipment;
- To Assists in collecting customer‘s sewerage data and information;
- To report sewerage pipe faults to responsible officers;
- To prepare and update a list of all customers who are provided with sewer services;
- To assist in monitoring sewerage connections and recommend rectification
measures; - To prepare weekly and monthly reports; and
- To perform any other related duties as may be assigned by the Supervisor.
QUALIFICATIONS AND EXPERIENCE
- Holder of a Form IV/VI Secondary Education Certificate with a Trade Test Grade II/CBeT Level II/NVA/VC II in Plumbing or Plumbing and Pipe Fittings Certificate from a recognized institution.
REMUNERATION
- Salary Scale: IWAS 2 as per IRUWASA Scheme of Service.
JOB TITLE: ASSISTANT CUSTOMER CARE OFFICER – (1 POST)
DUTIES AND RESPONSIBILITIES
- To assist in receiving and attending customers’ complaints and channel them to the respective departments for further action;
- To assist in making follow-ups of customers‟ complaints received and ensure that proper and timely remedial action is taken to provide the required services;
- To assist in ensuring that all new customers are registered to the database with accurate account information;
- To assist in making sure that all authorized water reconnections are carried out on time as per Customers Service Charter;
- To assist in making timely follow up of customers‘ queries received by the Authority until their final settlement;
- To develop individual performance objectives and targets in consultation with the immediate superior as part of performance agreement;
- To prepare and submit weekly, monthly, quarterly and annual progress reports for activities that fall under his/her section;
- To make sure that the call center is properly working;
- To provide customer service information with regard to IRUWASA operations;
- To identify and escalate priority issues regarding customer services;
- To route calls to appropriate departments;
- To make follow up on customer calls where necessary;
- To keep records of all conversations at the call center database in a comprehensible way;
- To complete call logs; and
- To perform any other related duties as may be assigned by the Supervisor.
QUALIFICATIONS AND EXPERIENCE
- Holder of Diploma or Ordinary Diploma NTA Level 6 in Business Administration (Marketing), Commerce in Marketing, Mass Communication from a recognized Institution.
REMUNERATION
- Salary Scale: IWAS 2 as per IRUWASA Scheme of Service.
JOB TITLE: DRIVER II – (2 POSTS)
DUTIES AND RESPONSIBILITIES
- To check the functioning of the vehicle engine and other accessories before driving.
- To drive properly any type of vehicle being assigned.
- To ensure that the vehicle assigned to him/her is always clean, in good running condition and is parked at a safe authorised place with all the tools entrusted to him/her.
- To undertake vehicle services as scheduled.
- To report without delay any detected fault or defect on the motor vehicle.
- To certify that repairs and maintenance carried out on the vehicle are of adequate
standards. - To make sure that the vehicle is used only on assigned duties and keeps log book and time when he/she is on duty.
- To ensure that the vehicle is always having necessary items as required by Law, including valid insurance cover, fire guard/extinguisher, triangle, first aid kit.
- To maintain disciplined behaviour and proper conduct in rendering services to his/her officers and other employees in general.
QUALIFICATIONS AND EXPERIENCE
- Holder of Form IV/VI Certificate with a valid class “C” driving license or. The person must have driving training certificate from National Institute of Transport (NIT) as a necessary requirement.
- Possession of Trade Test Grade II/ CBeT
Level II/NVA/VC II in Motor Mechanics from the Vocational Education Training Authority (VETA) or any recognized institutions.
REMUNERATION
- Salary Scale: IWAS 1 as per IRUWASA Scheme of Service.
