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Quality Improvement Officers- 4 Posts At CSSC

Quality Improvement Officers- 4 Posts At CSSC. The Christian Social Services Commission (CSSC) is an ecumenical body established in 1992 by the Christian Council of Tanzania and the Tanzania Episcopal Conference, to coordinate and facilitate the delivery of social services (health and education) by the member churches in Tanzania. For 28 years, CSSC has been serving and coordinate a network of more than 900 church-owned health education facilities, including 105 large hospitals at Zonal, Regional and District/Council levels. In addition, CSSC coordinates a network of more than 1,000 church owned education facilities. Majority of these church health and education facilities are located in remote and rural areas where 70% of the Tanzanian population reside in those areas.

CSSC has been awarded a 5-years Grant by U.S. Agency for International Development (USAID) to implement Pamoja Tuwekeze Afya” – (PATA) Activity. The award intends to establish self-reliant health facilities (HFs) and improve health service delivery

by the CSSC network of church based HFs in meeting the health needs of the target population. Through cost-effective and innovative solutions, the PATA Activity will strengthen the CSSC’s capacity to deliver quality services in Reproductive, Maternal, Newborn, Child and Adolescent health (RMNCAH), HIV/TB services and other health related areas. The PATA Activity has got two major components;

Component one: Create a network of financially and managerially sustainable HFs and a self-reliant Medical and commodity supply chain Company and Component Two: Improve staff skills and retention at HFs and improve their capacity to provide a continuum of quality care of RMNCAH and HIV/TB services.

In view of the above, CSSC is hereby seeking applications from highly qualified, well experienced, competent and motivated persons to fill-in the following vacant positions.

Title:               Quality Improvement Officers- 4 Posts

Report to:       Quality Improvement Coordinator

Location:        Tabora, Arusha, Morogoro and Mbeya

Job Summary:

The Quality officer in the PATA Activity will be responsible to support implementation of quality improvement activities in FBO health facilities in selected regions. These include, sensitization of facility owners and management to adopt the selected quality improvement initiatives, support establishment and strengthening of Quality Improvement Teams (QIT), and facilitate availability of systems and structures that promote provision of quality health services in FBO health facilities. S/he will be responsible to link the provision of quality health services with improvement of business performance of these facilities.

Duties and Responsibilities

  1. Organize and conduct sensitization meetings to health facility owners and management regarding adoption of quality improvement initiatives in their facilities.
  2. Develop Quality improvement plans for the Health Facilities (HFs).
  3. Enter and process data collected from HFs assessment and monitoring into a selected platform
  4. Coordinate and participate in regular monitoring of progress towards achieving the planned activities and providing technical support to facilities for stepwise quality improvement.
  5. Support establishment/strengthening of Quality Improvement Teams (QIT) in FBO health facilities.
  6. Coordinate and participate in the need-based training and mentoring of HFs on different quality improvement components.
  7. Support cost-effective quality improvement activities that can improve service delivery and boost HF business performance.
  8. Inventories the available SOP’s, guidelines and policies to be included in the CSSC online resource centre
  9. Assist facilities in the provision of client-cantered services so as to improve FBO client-base


  1. Bachelor Degree in Medicine, Nursing or any related health sciences from a recognized institution.
  2. Master’s Degree in Public Health, Midwifery, health related field is desirable.

Experiences and Skills

  1. At least three years post professional experience in Clinical work and Quality improvement.
  2. Demonstrated skills on the concepts of Quality improvement and Business approaches in health care.
  3. Excellent interpersonal and team-building skills, ability to work effectively with different levels of health and non- health professional cadres.
  4. Excellent written and verbal communication skills in English and Kiswahili.
  5. Computer literacy including use of Microsoft office suite, databases and web applications.
  6. Demonstrated experience of working in tight timelines and meeting reporting requirements would be an added advantage.
  7. Self-driven, initiative taking professionalism is an asset for this position.
  8. Pro-active, collaborative and ability to organize and prioritize demanding activities. Work effectively in a team and be able to work under limited supervision.

Mode of Application

Interested candidates are to submit their motivation letter and copy of the latest CV in one document indicating their preferred work station. The subject line of your job application email should indicate the position that you are applying for; your CV must include the contact information (email addresses and telephone numbers) of three work-related traceable referees. All correspondence MUST reach CSSC before 1600hrs November 27th 2020 and channeled through the following email address:

 [email protected]

Note that;

  1. Kindly visit for the detailed posts with duties, responsibilities, required qualification, experience and skills
  1. Any application sent later than the mentioned date and time will not be considered.
  2. Only short-listed candidates will be contacted; if you are not contacted within two weeks after the deadline of this advert, consider yourself unsuccessful.
  3. Female candidates are strongly encouraged to apply.
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