|NBC BANK TANZANIA|
Job Title: Officer Reconcilliation
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
EXECUTION OF MAIN ROLE
- Prepare reconciliations of reconcilable accounts of Head office Finance
- Identify, investigate and query exceptional items according to the Internal Accounts Business Rules
- Monitor and track exceptional items accordingly
- Escalate items over the limit to the Supervisor /Recs Manager immediately and record action.
- Produce outstanding and Aged Analysis report
- Attend to incoming queries/correspondence immediately
- Ensure that exceptional items are escalated to the Account Owners and Reconciliation manager
- Ensure that all reconciliation’s daily and monthly reports are filed in soft or hard copy.
MANAGEMENT OF OPERATIONAL RISK
- Deal with shortcomings (relating to internal accounts) e.g resolving problems that have been found on Head office accounts or branch reconciliation
- Ensure that corrective action has been taken on exceptional items
- Monitor & ensure that the number of outstanding exceptional items is reduced.
- Liaise with team members to implement change initiatitives which will positively affect Reconciliation process and the centre
- Perform a detailed anaylsis of transactions posted to the GL
- Develop and agree individual performance objective,standards and targets with team manager and team members
- Provide regular Feedback to the team members
- Manage and report exception items in absence of the Team Leader
- Maintain good working relations with other team members for smooth running of the centre
- Be co-operative and flexible at all times.
- Plan workflow with team leaders and members.
- Ensure that service level agreements is achieved
- Ensure prompt response to both internal and external customer queries
- Follow-up exceptional items and liase with business units to resolve outstanding items
- Develop and implement plans to rectify shortfalls in service from the department in consultation with Reconciliation Manager
- Analytical Thinking – Basic (Meets all of the requirements),
- Bachelor’s Degree – Accounting, Digital familiarity (Meets some of the requirements and would need further development),
- Enabling team success (Meets some of the requirements and would need further development),
- Ethics and values (Meets all of the requirements), Financial Administration (Meets all of the requirements),
- Financial Experience,
- Openness to change (Meets some of the requirements and would need further development),
- Quality orientation (Meets all of the requirements)