Job Opportunity At Britam Tanzania

Nihan
Nihan - Uniforumtz
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britam
Job Purpose and Key responsibilities

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  • The job holder will be responsible for growth of revenues for the branch to meet set annual premium targets for the branch. The role will report to the Branch Manager.
  • Secure new business directly or through intermediaries
  • Service existing business and follow up to ensure renewal
  • Maintain excellent customer service to intermediaries and direct clients
  • Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
  • Ensure payment of premiums before policy attaches.
  • Follow up to ensure intermediaries are paid commissions timely and accurately.
  • Recruit new Agents and Direct Sales Representatives
  • Manage Agents and Direct Sales Representatives recruited through auditing of company stationaries.
  • Train, coach and support new Agents and Direct Sales Representatives to achieve sales targets.
  • Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
  • Prepare weekly sales reports as required
  • Guide and assist clients on claims processing
  • Deliver on performance requirements as defined in the strategy map and personal scorecard.

-Achievement of production targets
-Customer satisfaction
-Customer retention

Internal Relationships:
  • Accountable to the Branch Manager
  • Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessar
External Relationships
  • Britam customers
  • Intermediaries (Brokers, Agents & DSR’s)
  • TIRA and other regulatory institutions Premium collection

Knowledge, experience and qualifications required

  • Bachelors’ degree in Insurance or a business related field
  • At least two years’ experience in a similar position
  • Knowledge of Insurance Industry and concepts
  • Knowledge of Insurance regulatory requirements
Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals. Knowledge of sales and marketing

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Primary Location: Tanzania, United Republic of-Arusha-Arusha
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 05-02-2020
Unposting Date: Ongoing
Number of Openings: 1
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