Job Opportunity At Airtel Tanzania PLC 2020, Ajira Mpya Tanzania, Nafasi Za Kazi Airtel Tanzania PLC

Airtel Tanzania PLC is looking for a suitable  candidate  for the Data and CLM Manager Position .The incumbent will be responsible for planning and achieving the targeted revenue from the prepaid product categories for Voice and Non-Voice while also

ensuring implementation of customized programs to create stickiness of the existing base , resulting in reduced customer churn & higher usage.

Key deliverables;

1. Drive Data Hygiene

  • ¬†Ensure UnR programs are in place to drive data penetration
  • Develop programs to drive data users through the open market device selling outlets
  • Develop Data Commando Program for universities
  • Drive smartphone penetration through retail, franchise and open market

2 .Working with internal and external customers to drive end to end flawless implementation and execution

  • Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR and Legal, franchise, channel partner, DSA,commando and Retail ) are fully aligned to the data initiatives being

3. Drive innovation

  • Have 1 innovation a quarter
  • Drive¬†Data¬†VAS¬†‚Ästselling¬†a¬†purpose¬†to¬†use¬†data,¬†not¬†only¬†the¬†MB¬†itself

4. Grow Data NPS

  • ¬† Make sure product awareness is driven on the ground through Brand and Sales
  • ¬† As few as possible calls to the call center and on social
  • ¬† Develop¬†programs¬†to¬†drive¬†gifting¬†and¬†promote¬†word-by-mouth

5. Achieve the desired revenue from the base by designing and developing customizedprograms

6.To create customer base stickiness and hence reduce churn

Qualifications and Experience;

  • Bachelor Degree in Computer science or any other related filed
  • MBA¬†in¬†Marketing
  • Professional qualification/certification in Project Management Techniques and related disciplines is an added davantage
  • 5+ years minimum working experience in telecommunications Industry
  • Experience on delivering multiple complex projects
  • MS office proficiency
  • Confident
  • Assertive
  • Results oriented

Deadline for receiving applications is  19th Mar 2020


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