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IT Personnel At Workforce Management and Consultancy August, 2020

IT Personnel At Workforce Management and Consultancy August, 2020

Job title: IT Personnel
Location: Dar-es-Salaam
Industry: Construction

Key Responsibilities 

1. Technical Support 

  • Provide assistance and training to staff on information systems where necessary including (but not limited to) the company’s website, ERP system, database and other systems;
  • Provide assistance, training and troubleshooting to staff remotely;
  • Assist in troubleshooting any end user hardware and software issues;
  • Perform installations, repairs, and preventative maintenance on staff computers;
  • Monitor CCTV systems ensure all cameras are working and recording and report any malicious or unauthorized practices;
  • Take care of biometric systems and report any problems to the service providers;
  • Monitor antivirus and firewalls on computers and do scans regularly;
  • Take care of employee data back-ups and ensure they are done correctly;
  • Monitor ERP backups daily.

2. Computer Systems and Equipment Maintenance 

  • Assist in performing system upgrades as necessary for software and hardware related components as needed;
  • Perform light administrative duties on the internal network;
  • Monitor backup procedures and perform occasional recoveries to ensure backup integrity;
  • Contact vendors and service providers of IT equipment and supplies for efficient and effective office operations;
  • Take care of all photocopy machines, ensure maintenance is done;
  • Take care of cash counting machines and ensure continuous maintenance is done;
  • Maintain and update company’s website;
  • Work with the marketing team to manage website information to ensure content,
  • style and presentation is appropriate for web-based publishing

Academic qualifications 

  • A University Degree in relevant field

Work Experience and Skills

  • Minimum experience 3 and above years of relevant experience;
  • Advanced knowledge and understanding of current operating platforms and common business software programs;
  • Knowledge of web design principles, or good experience and knowledge of Microsoft operating systems and Networks;
  • Hardware maintenance and graphic design are an added advantage.

Applications: Send your CV to; [email protected]
Deadline: 05th September, 2020.

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